
The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or out and about and can raise and lower settings to help you save even more.
The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy provider for valuable rebates, since you could be able to get a Nest for free or close to it.
Once you’ve confirmed it’s compatible, you can either install it on your own or contact a HVAC professional like Air Temperature Control. If you’re wiring it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a setback since the thermostat can draw adequate power from other heating and cooling wires.
In some cases, your heating and cooling system might require that C-wire. And here’s why.
Why Your Nest Keeps Losing Power and Other Problems
The Google Nest Thermostat is better than outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.
8 Common Nest Thermostat Issues
If it can’t get enough power, Nest says you might encounter some of these problems:
- Poor battery life.
- Thermostat motion sensing won’t operate.
- Your thermostat every now and then disconnects from Wi-Fi.
- Your system suddenly turns on or off, or won’t shut off.
- Your system is creating strange noises, such as chattering, stuttering, clicking or thumping.
- Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
- There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
- The system fan is continuously working, won’t run or turns off and on rapidly in a short period of time.
You might worry something is up with your heating and cooling system, but if you just got the Nest, it’s best to start with your thermostat initially. This is especially pertinent if the weather is temperate, and you haven’t been running your heat or air conditioning frequently.
Our Pros Can Solve Nest Thermostat Problems
If you’ve gone through Nest thermostat troubleshooting on your own but can’t repair the problem, a smart thermostat pro including one from Air Temperature Control can support you. We can determine the problem and add a C-wire, if necessary.
Smart thermostats such as the Nest are created to make your life simpler, through automatic energy-efficient programming and the ability to check settings while you’re on the go. It’s a time-consuming experience when yours won’t run like it should, but our heating and cooling experts at Air Temperature Control can resolve the issue fast.
If you’re going through odd heating and cooling behavior with your new Nest, call us at to book your appointment now.